Firm Voice. (key is no hesitations!!)

Did you know you can use a firm voice without the anger? Yup, it's totally true. I didn't know this and it confused me when I was younger. My mom would sternly (I would have said rudely before although I don't think it is rude at all now) tell me not to do something then she would answer an incoming call in the most angelic tone, "Hi how are you? Oh I'm so happy to hear from you..."

CONTROL is the greatest trick as a parent! You are the one with control if you can sternly tell them not to do something without emotion. MAKE SURE to do it with something that doesn't matter to you (as much) so when it does matter and your emotion of anger is there... they are learning from the consequence not your anger.